BNI Ohio Region

Metro Dayton Chapter

Insignia Signs In the News:

Couple's sign company a success

By John Nolan

Staff Writer

Thursday, February 07, 2008

WEST CARROLLTON — Seven-day work weeks and workdays of 12 to 16 hours aren't uncommon for Michael and Elizabeth Riley when the weather improves and demand increases for the signs their company makes and sells.

They also report that their annual revenues have dramatically increased in the five years that they have owned and operated Insignia Signs, going from $45,000 in

Sign of success

Michael and Elizabeth Riley, owners of Insignia Signs, say annual revenues have dramatically increased in the past five years.

the first year to about $400,000 in 2007. The Rileys are hoping to reach $500,000 in revenue this year.

Business this January was three times the amount the company had in January 2007, said Michael Riley, 26. Why the increases?

"We have no idea," he said.

Elizabeth Riley, 25, who handles the company's marketing, said she has focused on pursuing business through networking. The personal contacts seem to have worked, she said. Insignia has only recently begun a more formal advertising campaign.

The couple, originally from Miamisburg, started the company under the name A Good Sign, in Dayton. Michael Riley said it's possible they could outgrow their leased West Carrollton location at 420 E. Dixie Drive this year.

His father operated a sign business that Michael helped run, inspiring him to start his own company with his wife.

The company has hired a third full-time employee to handle bookkeeping, and has a fourth part-time worker to help with the sign production and installation that Michael oversees. Insignia typically adds a few part-time workers as needed when business heats up.

Their customers include advertising and marketing companies working for corporate clients; small businesses going through name or address changes or simply looking for updated signs, and former employees of large corporations who are starting their own businesses.

Riley said he is concerned about managing the growth of Insignia, which has 20 to 30 regional competitors and he wants to be able to keep customers happy.

That is a valid concern, said Robert Chelle, a professor of entrepreneurship in the University of Dayton's School of Business Administration. Companies that lose control of their growth can alienate potential customers and run out of cash for needed investments, he said.

Contact this reporter at (937) 225-2242